01
Information We Collect
We may collect the following types of information:
- Personal Identification Information — name, email address, phone number, company name, designation, business address, and billing or shipping address.
- Business Information — purchase history, order requirements, RFQ (Request for Quotation) details, and related specifications.
- Communication Records — emails, call logs and messages exchanged with our sales, support or technical teams.
02
How We Use Your Information
Your information is used to:
- Process and fulfil your orders.
- Respond to enquiries, RFQs and service requests.
- Share product updates, offers and company news — only if you opt in.
- Improve our website, services and customer experience.
- Comply with legal and regulatory requirements.
03
How We Share Your Information
We may share your information only with:
- Service Providers — logistics partners, IT support and payment processors, strictly for the purpose of fulfilling your requests.
- Regulatory Authorities — where required by law or to protect our legal rights.
04
Data Storage & Security
- We use secure servers, encryption and access controls to protect your data.
- Access to personal data is limited to authorised personnel only.
- We retain your information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
05
Cookies & Tracking
Our website may use cookies and analytics tools to enhance your browsing experience. You can disable cookies in your browser settings, but some features of our site may not work properly without them.
06
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our business or our legal obligations. The latest version will always be available on our website.